OTIiS delivers IT services offering a full range of IT support including hardware and software sales.
We are focused on delivering quality IT support to the Health sector. Our services encompass:
- Help desk assistance through e-mail, phone, onsite visits and remote access.
- Supply, installation and maintenance of hardware.
- Supply, installation and maintenance of software.
Below is a link to our current Customer Support Policy.
 OTIiS Customer Support Policy
Our existing customers are able to log service requests online via our OTIiS Web Portal.
Maintenance Packages
Maintenance packages are the most current concept developed by OTliS. They have been developed to assist local General Practices to meet the current accreditation, IM/IT and PIP compliance requirements. The package is based on implementing monthly tasks such as MIMS updates, back ups, upgrades to software and/or hardware. Additionally it assists Illawarra practices in maintaining their IT systems, reducing the occurance of problems and subsequent helpdesk assistance.
Remote Access Remote access allows OTIiS technicians to assist practices from the IDGP office. Remote access has proven to be a success over time and cost saving system. The link to access the application can be found below.
Remote Access
To utilise the Division IT Services, contact the IT support team on 4220 7699 or through email at:
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